Last updated: March 2026 · Derma Rays Private Limited
Derma Rays Private Limited ("Derma Rays", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit dermarays.in or interact with our services.
1. Information We Collect
●When you contact us via our website forms, we collect your name, email address, phone number, company name, country, and message content.
●When you subscribe to our newsletter, we collect your email address.
●We automatically collect technical information such as IP address, browser type, operating system, device type, referral URL, and approximate geographic location (city/region level) derived from your IP address.
●We use Google Analytics and Microsoft Clarity to understand website usage patterns. These tools may set cookies and collect usage data.
2. How We Use Your Information
●To respond to your enquiries, product requests, and support questions.
●To process distributor partnership applications.
●To send newsletters and product updates to subscribers (only with your consent).
●To improve our website, products, and services through analytics.
●To protect against fraud, spam, and abuse using security verification tools.
●To comply with applicable legal obligations.
3. Information Sharing
●We do not sell, rent, or trade your personal information to third parties.
●We may share information with trusted service providers (email delivery, analytics, security verification) who assist in operating our website, subject to confidentiality agreements.
●We may disclose information if required by law or to protect the rights and safety of Derma Rays or others.
4. Cookies
●Our website uses cookies to enhance your browsing experience and analyse site traffic.
●Essential cookies are required for the website to function properly.
●Analytics cookies (Google Analytics, Microsoft Clarity) help us understand how visitors interact with our website.
●Live chat cookies (Tawk.to) are used to support the live chat functionality.
●You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.
5. Data Security
●We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
●All form submissions are protected by Cloudflare Turnstile security verification and encrypted in transit via HTTPS.
●We apply rate limiting and input validation to protect against automated abuse.
6. Data Retention
●We retain contact form submissions and distributor applications for as long as necessary to respond to your enquiry and maintain our business records.
●Newsletter subscriber data is retained until you unsubscribe.
●Analytics data is retained as per the respective platform policies (Google Analytics: 14 months by default).
7. Your Rights
●You have the right to access, correct, or delete your personal data that we hold.
●You have the right to withdraw consent for newsletter communications at any time.
●You have the right to request that we restrict or stop processing your personal data.
●Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Children's Privacy
●Our website and services are intended for business and professional use only. We do not knowingly collect personal information from individuals under 18 years of age.
10. Changes to This Policy
●We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised date.
●Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
●If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
